Common Faults of Listening - BCA - SY

Common Faults of Listening:

  

       Research studies shows that our listening efficiency is no better than 25-30 per cent. This clearly means that the considerable information is lost in the listening process.

Here are some reasons:

1. Prejudice against the speaker:

       It may happen that the listener has some conflicts in his mind about the speaker. Because of this reason a listener don’t listen to the speaker properly.

2. Rehearsing:

      An attention of listener is on the designing his own next comment. He looks interested but his mind is preparing his comment and he misses some important points. He is thinking about what to say next.  Some people rehearse whole chain of responses: I’ll say, and then he’ll say, and so on.

3. Judging negatively:

       Labeling people can be extremely limiting. If you prejudge somebody as incompetent or uninformed, you don’t pay much attention to what that person says. A basic rule of listening is that judgments should only be made after you have heard and evaluated the content of the message.

4. Advising:

       People do not hear more than a few sentences before they searching for the right advice. However, while they are coming up with suggestions and convincing someone to just try it; they may miss what is most important.

5. Sparring:

       This block most of the time happens because of arguing and debating with people who will never feel heard because the listener is too quick to disagree. In fact the main focus of listener is finding things to disagree with.

6. Being right:

       Being right suggests that the listener will go to great lengths to avoid being wrong (twist the facts,, start shouting, make excuses or call up past sins).  It represents the attitude of listener that, ‘you can’t listen to criticism, you can’t be corrected, and you can’t take suggestions to change.

7. Derailing:

       This listen blocks involves suddenly changing the subject. You derail the train of conversation when you get uncomfortable or bored with the topic. Another way of derailing is to joking.

8. Placating:

       This block suggests that the listener wants to present himself as the nice person so he agrees with everything what the speaker says by saying,

‘Right, absolutely, I know, of course you are, incredible, really?’

9. Dreaming:

       When a listener dream, he pretends to listen, but actually the listener has tune the speaker out and he is lost in himself. When as a listener we don’t think that the subject is interesting, we turn the channel to a more entertaining subject.

10. Thinking speed:

       Most of the times people speak between 60-180 words per minute and the capacity to think is 500-800 words per minute. This difference leaves us with the great deal of mental spare time. While it is possible to use this time to explore the speaker’s ideas, but we most often let our mind wander to other matters.

11. Premature evaluation:

      It often happens that we interrupt the speakers before they complete their thoughts or finish their ideas sentence or state their conclusion. Sometime because of this, the conclusion of listener is totally different with what the speaker intended.

12. Semantic stereotypes:

     The way certain kinds of people bother us, so does certain words. When those words are repeated time and again, they cause annoyance in the mind and effective listening is impaired.

13. Delivery:

      A monotonous delivery of speaker can put listeners to sleep or cause them to lose interest.

14. External distractions:

     The entire physical environment affects the listening. Among the negative factors are noisy fans, poor and glaring lights, distracting background music, overheated or cold rooms and conversation going on nearby. 

Reference book: - Business Communication. Sathya Swaroop Debasish & Bhagaban Das. PHI Learning Private Limited. New Delhi.  

Five kinds of workers - E. F. Row and P. C. Wren - BCA - FY

Five kinds of workers

- E. F. Row and P. C. Wren

     

       In the essay, Row and Wren have explained the importance and meaning of 'Five' kinds of workers. There is a step by step description of each kind of workers.

Here I have described the five kinds of workers:

1. Growing things - Growers

       In this kind of workers, the writer has included cultivators, shepherds, and gardeners. All these are connected with lands. They are busy with land in growing the things. They plough, dig, and sow the seeds and also take care of animals, as the writer says

"without them there would be no wheat to make into flour, no hay to feed horse on, no rice and dal, no bajri no jawari, no vegetables, no tea to drink, no milk and ghee, and no cotton for our cloths"

       Generally people do not consider farmers as 'growers' but the helps plant and animals to grow and then help them to provide things that humans need.

2. Digging things - Diggers:

 

        There is another group of people who are bust with soil but they do not spend their time in growing the things, but in digging the things. They are the,

"miners - who dig out the coal and iron, and precious stones, gold silver, tin, copper, lead, mica, and other minerals"

        The quarrymen are also the part of diggers who dig out stones for buildings and roads. Others dig up clay to make bricks and earthenware.

3. Making things - makers:

 

       This kind of workers cannot do their work until the other two sets of worker have done theirs. Things must be grown or dig up before anything can be made out of it. These workers need grown things such as wood, cotton, and linen and things that have been dug up like iron, copper and tin. This kind of workers needs the first two kinds to provide them with materials before they can begin to work.

4. Moving things - movers:

 

      The things we need cannot come to us by themselves, and it is awkward if you had to fetch them all. Things have to be brought from the place where they are made, grown, or dug up, to the place where they are wanted. There are many workers who move the things.

"Sailors and railwaymen and cart drivers and motor drivers and so on"

5. Helpers:

 

    

  There are some workers who do not grow the things, dig the things, make the things and move the things but though they are workers. And those workers are,

"Teachers, and the doctor and dentist, and policemen and soldiers, lawyers and priests"

       Without all these workers we cannot live our life, because they do the things for us which we cannot do for our self. They help us when we need them.

       Further Row and Wren explained that there are also other kinds of writers including shop keeper who do not move things but though we can include them in movers. Further there is a statement that

"The labourer is worthy of his hire"

which is very true and acceptable. The writer also ask questions that

"Why there are so many kinds of workers?

Why does not man make the things he wants for himself?"

         Further there is an explanation that if a man is doing the same work for many days, he can achieve mastery in that work. This is the reason of the divisions of different works among all people. This plan is called "division of labour".

 Reference:

Five kinds of workers  - E. F. Row and P. C. Wren