Merits & demerits of Oral and Written Communication - BBA - 1

Merits & demerits of Oral and Written Communication

Written communication:

1. Merits/advantages:

- It is accurate and precise

- It has a record

- It is a legal document.

- It assigns the responsibilities

- It has wide access

2. Demerits/ disadvantages/ limitations:

- It is time consuming

- Expensive

- There is not quick respond

- It increases workload.

- Information may get distorted.

Oral communication:

1. Merits/ advantages:

- saves time

- Not expensive

- Information do not get distorted

- Quick respond/ immediate feedback

2. Demerits/ disadvantages:

- Responsibility cannot be fixed

- No proof/ record for future reference

- Information may get leaked

- Not reliable

- Incomplete information

- No legal validity

Reference book: - Business Communication. Sathya Swaroop Debasish & Bhagaban Das. PHI Learning Private Limited. New Delhi.